Many internal consultants struggle to be ‘heard’ and have their advice sought after or even acknowledged by their internal clients, but this is often to the detriment of the organisation. Sadly, the value and benefit that effective internal consultants can bring to the business is often underestimated and even ignored. True there is often a good case for bringing in external expertise, but if this decision is a result of misconceptions about the role and value of the internal consultant, then the organisation and its line management may be missing out on some serious benefits.